MBI

Privacy Policy

Last updated 06 Aug 2026

MBI Dive Center, operated by Malapascua Budget Inn Resort OPC, respects your privacy and is committed to protecting personal information in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, and applicable regulations and guidance of the National Privacy Commission.

1. Who We Are

Personal Information Controller:
Malapascua Budget Inn Resort OPC
Operating as MBI Dive Center

Registered Address:
Sitio Tawigan, Barangay Logon
Daanbantayan, Cebu 6013
Philippines

Email:
malapascuambidivecenter@gmail.com

Phone / WhatsApp:
+63 917 514 2189

2. Information We Collect

Depending on the service you use, we may collect:

Personal information

  • Full name
  • Email address
  • Telephone/mobile number
  • Country of residence
  • Booking information
  • Date of birth or age where necessary
  • Emergency contact information

Diving-related information

Where necessary for safety, training or certification, we may collect information relating to:

  • Diving certification
  • Diving experience
  • Course participation
  • Medical/diving declarations
  • Relevant information voluntarily provided by the customer concerning their ability to participate safely

Some information relating to health may constitute sensitive personal information under Philippine law. Such information will be handled with additional care and only processed where lawful and necessary.

3. How We Collect Information

Information may be collected when you:

  • Make a booking
  • Contact us
  • Submit a booking form
  • Register for a diving course
  • Contact us through WhatsApp
  • Send us an email
  • Submit an inquiry
  • Make a payment
  • Communicate with our staff
  • Use our website

4. Why We Use Your Information

We may process your personal information to:

  • Process bookings
  • Confirm reservations
  • Provide diving services
  • Provide diving courses
  • Verify certification and course eligibility
  • Communicate booking information
  • Contact you about schedule changes
  • Process payments
  • Provide customer support
  • Maintain business and transaction records
  • Meet legal, accounting and regulatory requirements
  • Protect the safety of divers, instructors and staff
  • Handle complaints, disputes and legal claims
  • Improve our services and website

5. Payment Information

Payments may be processed through third-party payment providers.

MBI Dive Center does not intentionally store complete payment-card information such as full card numbers or security codes unless specifically required and lawfully handled by the relevant payment service.

Payment providers may process information according to their own privacy policies and security practices.

6. Sharing of Information

We may share necessary information with trusted third parties where required to provide our services or comply with legal obligations.

These may include:

  • Payment processors
  • Booking platforms
  • Dive training/certification organizations
  • Technology and website service providers
  • Communication providers
  • Accounting or professional service providers
  • Government authorities where legally required
  • Emergency or safety personnel where necessary

We do not sell customers' personal information as a business practice.

7. Data Security

We take reasonable organizational, physical and technical measures to protect personal information against unauthorized access, alteration, disclosure, loss or destruction.

However, no online system can be guaranteed to be completely secure.

8. Data Retention

Personal information will only be retained for as long as reasonably necessary for the purposes for which it was collected, for legitimate business purposes, to comply with applicable laws and accounting requirements, or to establish, exercise or defend legal claims.

The Data Privacy Act requires personal information not to be retained longer than necessary, subject to lawful exceptions.

When information is no longer required, it will be securely deleted, destroyed, anonymized or otherwise disposed of where appropriate.

9. Your Privacy Rights

Subject to applicable law, you may have rights including:

  • Right to be informed
  • Right to access
  • Right to correct inaccurate information
  • Right to object to certain processing
  • Right to request erasure or blocking where legally applicable
  • Right to data portability where applicable
  • Right to file a complaint concerning unlawful processing

These rights are recognized under the Philippine Data Privacy Act.

10. Privacy Requests

For privacy-related requests, please contact:

MBI Dive Center
Malapascua Budget Inn Resort OPC
Sitio Tawigan, Barangay Logon
Daanbantayan, Cebu 6013
Philippines

Email: malapascuambidivecenter@gmail.com
Phone/WhatsApp: +63 917 514 2189

Please provide sufficient information for us to verify your identity and locate the relevant records.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be published on our website.